LEGAL REFERENCE

fev1 par aapka personal information kaisi surakshit rahta hai

Jab aap fev1 par account kholte ho, aapka data hamari priority hota hai. Hum encrypted connections use karte hain, aapki withdrawal history record karte hain, aur sirf authorized...

Encryption-based transfersAccount access controlData retention clarityWithdrawal verification
Lobby dekhen Read FAQ
fev1 fev1 par aapka personal information kaisi surakshit rahta hai

Hamari privacy practices aur legal framework

fev1 jahan local qanoon ijazat deta hai, wahan operate karta hai. Agar aap Pakistan ke supported ilaqe mein hain, to aapka account data hamari servers par encrypted form mein rakhta hai. Aapka JazzCash, Easypaisa, SadaPay ya Raast account number sirf payment processing ke liye use hota hai—hum isko advertise nahi karte ya tisre fariqs ko nahi dete. Agar aapko apna data access

karna ho ya delete karvana ho, aap hamse support ke zariye contact kar sakte ho. Hamara legal standing local regulations ke under compliant hai jahan aap play kar sakte ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

Rابطہ AOUR MADAD

Privacy ke sawaal ke liye hum se poochen

Team online

In-app chat support

Aapka fev1 account khulne ke baad chat window se directly baat kijiye. Hamara team aapke privacy concerns ko samjhta hai aur jaldi jawab deta hai. Chat available hai lobby mein.

Support email address

Privacy-related emails ko [email protected] par bhejiye. Hum aapke documents verify kar ke 48 hours mein response dete hain. Apna account ID mention kijiye.

Account settings panel

Aapka personal data, communication preferences aur withdrawal address saari settings mein update kar sakte ho. Changes immediately save ho jate hain aur hamara system record karti hai.

HAMARA APPROACH

Data security aur transparency ke taraf hamara commitment

Encryption standards

Hamari entire lobby HTTPS pe chalta hai. JazzCash, Easypaisa, SadaPay aur Raast ke transactions bhi encrypted tunnels mein hote hain...

Third-party audits

Hamara infrastructure regular security audits ke through jata hai. Agar hum kisi breach ka pata chale, aapko direct notification milta...

Staff access logging

Jab hamara staff member aapka account dekhe, uska access log hota hai. Aap apni support history mein dekh sakte ho...

Payment partner compliance

JazzCash, Easypaisa, SadaPay aur Raast hamara data nahi rakhte—sirf transaction ID rakhte hain. Hum unke privacy policies ko respect karte...

Withdrawal address verification

Jab aap pehli baar withdraw karte ho, hum aapka address verify karte hain. Yeh fraud rokne ke liye hai. Baad...

Data retention policy

Aapka account inactivity ke 24 months baad, aap data hata sakte ho ya request kar sakte ho. Hum legally required...

Privacy policy ke under kya aata hai, kya nahi

Covered: account creationJab aap email aur password se register karte ho, hum wohi safely rakhte hain. Mobile number optional hai—agar add karo to SMS verification ke liye use hota hai.
Covered: gameplay dataAapka game history, bet records aur win/loss summary aapke account par private rehta hai. Hum analytics dekh sakte hain lekin aapka naam public nahi hota.
Covered: payment infoJazzCash, Easypaisa, SadaPay aur Raast ke through aapke transactions encrypted hote hain. Hum aapka MPIN ya PIN kabhi nahi mangta.
Covered: IP addressesHamara system aapka login IP record karta hai—agar strange login dekho to alert mil sakta hai. Yeh security feature hai, tracking nahi.
Not covered: cookies aur analyticsAapke lobby behavior—jo games khelte ho, kitni der padharte ho—analytics purposes ke liye track hota hai. Yeh aapke name se linked nahi hota, agar cookies disable karo.
Not covered: third-party adsAgar aap external sites par fev1 ke ads dekho, to unke tracking pixels honge. Uss ke liye third-party privacy policies dekho, hamari nahi.
Not covered: promo emailsAgar aap weekly offers subscribe karte ho, to aapka email promo list mein aa jata hai. Unsubscribe karne ke liye email footer mein link hota hai.
ACCOUNT CONTROLS

Aap apna data aur access khud control kar sakte ho

Update personal details anytime Aapka address, phone number, ya banking info settings se change...
Download your data Settings mein 'Export my data' option hai. Aapko ZIP file...
Communication preferences SMS, email, push notifications—sabke liye alag toggle ho sakte ho...
Two-factor authentication setup 2FA enable kar sakte ho settings mein. Aapka second login...
Session management Agar suspicious login dekho, aap 'logout all devices' button use...
Withdrawal account changes Aapka JazzCash, Easypaisa, SadaPay ya Raast account number change karna...

Privacy ke baare mein logon ke common questions

Jee, hamara two-factor authentication system hash-encrypted hota hai. Agar kisi ko aapka password bhi mil jaye, to unko 2FA OTP chahiye hoga. Aapka JazzCash, Easypaisa, SadaPay ya Raast account separately protected hai. Agar hack hone ka doubt ho to immediately support contact karo.

Nahi. Aapka email sirf aapke account recovery aur important notifications ke liye use hota hai. Hamara staff, payment partners, ya analytics vendors ko aapka email nahi milta. JazzCash, Easypaisa, SadaPay aur Raast unko sirf transaction IDs dete hain, aapka email nahi.

Account deletion request ke baad, aapka personal data 30 din mein deleted ho jata hai. Legally required records—tax, dispute logs—7 saal tak rahe to padhe hain. Aapki deleted account ka MPIN ya password kabhi recoverable nahi hota.

Kabhi nahi. Aapka bet history, win/loss records aur game timestamps sirf aapke account mein dikhai deti hain. Hamara staff bhi without proper reason nahi dekh sakta. Public leaderboards hain to sirf aapka username aur prize total dikhai deta hai, betting details nahi.

fev1 sirf transaction confirmation ke liye aapka payment account access karta hai. Aapka balance check nahi karte aur unilateral withdrawal nahi kar sakte. Aapka MPIN ya PIN kabhi manage nahi karti hum. Payment partners apne alag security mein hain.

Haan, aapka login IP aur device type record hote hain—agar suspicious login detect hona ho to alert de sake. Yeh data aapke account ke device list mein dikhai deta hai. Aap anytime 'Unknown devices logout' kar sakte ho.

Agar hamara policy materially badal jaye, aapko email se notify karengy. Agar aap disagree karo to account delete kar sakte ho usse pehle jo new terms apply hon. Minor updates automatically reflect hote hain aur aapka agree count lagti hai.